Omnichannel Commerce

Online grocery sales in the U.S. crossed a historic milestone in August 2025, surpassing $11.2 billion for the first time. This marks a nearly $1 billion jump over the previous record set earlier this year, fueled by more households shopping online, higher order frequency, and rising average order values (AOVs).   Delivery Drives the Growth   According to Brick Meets Click and Mercatus, Delivery accounted for 45% of all online grocery sales in August, registering a 30% year-over-year growth. Ship-to-Home also climbed 19%, while Pickup sales dipped slightly due to lower order frequency.   Amazon’s push for same-day grocery delivery in over 1,000 cities, along with Walmart, Target, and Costco strengthening their eCommerce strategies, has significantly shifted consumer expectations. Shoppers are increasingly combining multiple fulfillment methods — Delivery, Pickup, and Ship-to-Home — to suit their convenience.   What This Means for Regional Grocers While g...

  In the glamorous world of Los Angeles, a high-end skin care and cosmetics store was looking to expand its reach beyond its physical location. With a loyal customer base that swore by their exclusive product lines, they knew that an online presence was crucial for growth. They chose Retail Pro PRISM POS and integrated it with Shopify using Octopus Bridge by 24SevenCommerce. The integration revolutionized their business. By synchronizing their inventory in near real-time, they were able to offer the same luxurious shopping experience online as they did in-store. Customers could browse their favorite products, knowing that what was available online was also in stock at their local store.   This seamless integration also allowed the store to offer exclusive online promotions that were immediately reflected in their inventory. When they launched a limited-time offer on a new line of organic skincare products, the response was overwhelming. Online sales soared, and customers appr...